Tihar Privacy Policy

Tihar is fully aware of the importance of personal information to you and will do its best to protect your personal information. We are committed to maintaining your trust in us and protecting your personal information: the principle of consistency of rights and responsibilities, the principle of choice and consent, the principle of minimum sufficiency, and the principle of openness and transparency. Please read the Tihar Privacy Policy carefully and make sure you understand our rules for handling your personal information. During the reading process, if you have any questions, you can consult us through the contact information in this agreement; if you do not agree to any of the terms in this agreement, you should immediately stop accessing or using this application.

I. How we collect and use your personal information

We will collect and use your personal information for the following purposes as described in this policy:

(1) Help you become our user

To complete the account creation so that we can provide you with services, you need to provide the following information: device ID, your nickname, avatar, gender, mobile phone number, and create a user name and avatar.

(2) Display and push products or services to you

In order to improve our products or services and provide you with personalized information search and transaction services, we will extract your browsing, search preferences, behavior habits, and location information based on your browsing and search history, device information, location information, and transaction information, and push information based on these feature tags.

(3) Provide you with products or services

1) Information you provide to us

When you log in to your account or use our services, you provide us with information such as device ID, user ID, user nickname, user avatar, etc.;

2) Information we collect during your use of services

In order to provide you with page displays and search results that better meet your needs, understand product adaptability, and identify abnormal account status, we will collect information about the services you use and associate this information, including: device model, operating system version, device settings, unique device identifier, mobile application list, MAC address, IMSI, IMEI, software and hardware feature information, and device IP.

(4) Exceptions to obtaining authorization and consent

According to relevant laws and regulations, your authorization and consent is not required for collecting your personal information in the following circumstances:

1) related to national security and national defense security;

2) related to public security, public health, and major public interests;

3) related to criminal investigation, prosecution, trial, and execution of judgments;

4) for the purpose of safeguarding the life, property, and other major legitimate rights and interests of the subject of personal information or other individuals, but it is difficult to obtain your consent;

5) the personal information collected is disclosed to the public by you on your own;

6) personal information is collected from legally disclosed information, such as legal news reports, government information disclosure, and other channels;

7) necessary for signing a contract according to your requirements;

8) necessary for legal news reports;

9) other circumstances stipulated by laws and regulations.

II. How we use cookies and similar technologies

(1) Cookies

To ensure the normal operation of the website, provide you with an easier access experience, and recommend content that may be of interest to you, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store your preference data.

(2) Web beacons and pixel tags

In addition to cookies, we also use web beacons and pixel tag technologies on our website. Web beacons are usually transparent images embedded in websites or emails. With the help of pixel tags in emails, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

III. How we share, transfer, and publicly disclose your personal information

(1) Sharing

We will not share your personal information with other companies, organizations, or individuals, except in the following circumstances:

1) Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.

2) Sharing under legal circumstances: We may share your personal information with others in accordance with laws and regulations, litigation dispute resolution needs, or requirements made by administrative or judicial authorities in accordance with the law.

3) Sharing with affiliated companies: Your personal information may be shared with our affiliated companies in order to facilitate us to provide you with services based on associated accounts, recommend information that may be of interest to you, or protect the personal and property safety of affiliated companies or other users or the public from infringement.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

1) Transfer with explicit consent: We will transfer your personal information to other parties with your explicit consent;

2) In the event of a merger, acquisition or bankruptcy liquidation, or other merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy and notify you in a way that is convenient for you to know, otherwise we will require the company, organization or individual to re-ask for your authorization and consent.

(3) Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

1) We may publicly disclose your personal information with your explicit consent or based on your active choice;

2) If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of this application, we may disclose your personal information with your consent in accordance with laws and regulations or the relevant agreement rules of this application, including relevant violations and measures that this application has taken against you.

(4) Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:

1) related to national security and national defense security;

2) related to public security, public health, or major public interests;

3) related to criminal investigation, prosecution, trial, and execution of judgments;

4) for the purpose of protecting your or other individuals’ major legitimate rights and interests such as life and property, but it is difficult to obtain the consent of the individual;

5) personal information that you disclose to the public on your own;

6) personal information collected from legally disclosed information, such as legal news reports, government information disclosure, and other channels.

According to legal provisions, sharing and transferring de-identified personal information and ensuring that the data recipient cannot restore and re-identify the subject of the personal information does not constitute external sharing, transfer, or public disclosure of personal information, and the storage and processing of such data will not require separate notification to you and your consent.

IV. How we protect the security of your personal information

(1) We have adopted reasonable and feasible security measures that are in line with the industry's general solutions to protect the security of the personal information you provide and prevent personal information from being accessed, disclosed, used, modified, damaged or lost without authorization. The data exchanged between your browser and the server is protected by SSL (Secure Socket Layer) protocol encryption.

(2) We will take reasonable and feasible measures to try our best to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purposes stated in this policy, unless the retention period needs to be extended or permitted by law.

(3) The Internet is not an absolutely safe environment. We strongly recommend that you do not send personal information using communication methods other than those recommended by this application. You can establish connections and share with each other through our services. When you create communication, transactions or sharing through our services, you can choose the object of communication, transaction or sharing. As a third party that can see your transaction content, contact information, communication information or sharing content and other related information, please exercise due diligence when trading or sharing.

If you find that your personal information, especially your account or device ID, has been leaked, please contact the customer service of this application immediately so that we can take appropriate remedial measures to help you protect your rights according to your application.

Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even personal sensitive information, such as when you post updates or choose to upload pictures containing personal information in public places such as group chats and circles. Please consider more carefully whether to share or even publicly share relevant information when using our services.

V. How you manage your personal information

You can access and manage your personal information in the following ways:

(1) Access your personal information You have the right to access your personal information, except for exceptions stipulated by laws and regulations. You can access your personal information by yourself in the following ways:

1) Account information - If you want to access or change your personal information, cancel your account, etc., you can log in to your account and perform such operations through "Me-Settings-Delete Account".

2) If you cannot access such personal information through the above path, you can contact us at any time through the customer service of this application. We will respond to your access request within 15 days.

(2) Correct or supplement your personal information

When you find that the personal information we process about you is incorrect, you have the right to ask us to make corrections or supplements. You can make corrections through this "Me-Personal Information" or submit a supplementary application to our email "support@tihar.com".

(3) Delete your personal information

You can delete your personal information and cancel your account through "Me-Settings-Delete Account". In the following circumstances, you may also request us to delete your personal information:

1) If our handling of personal information violates laws and regulations;

2) If we collect and use your personal information without your explicit consent;

3) If our handling of personal information seriously violates the agreement with you;

4) If you no longer use our products or services, or you actively cancel your account;

5) If we no longer provide you with products or services.

If we decide to respond to your deletion request, we will also notify the subject that obtained your personal information from us as much as possible and request it to delete it in a timely manner, unless otherwise provided by laws and regulations, or these subjects obtain your independent authorization. When you delete information from our services, we may not immediately delete the corresponding information from the backup system, but will delete the information when the backup is updated.

(4) Constraints on automatic decision-making of information systems

In certain business functions, we may make decisions based solely on non-human automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide a complaint method without infringing on the commercial secrets of this application or other user rights and interests or the public interest.

(5) Responding to your above request

In the following circumstances, we will not be able to respond to your request in accordance with laws and regulations:

1) related to national security and national defense security;

2) related to public security, public health, and major public interests;

3) related to criminal investigation, prosecution, trial, and execution of judgments;

4) there is sufficient evidence that the subject of personal information has subjective malice or abuses rights;

5) responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

6) involving commercial secrets.

VI. How we handle the personal information of minors

Without the consent of their parents or guardians, minors may not create their own user accounts. If a minor creates an account without the consent of his or her guardian, this application will be blocked or deactivated. If you are a minor, it is recommended that you invite your parents or guardians to read this agreement carefully, and use our services or provide us with information in the presence of your parents or guardians with the consent of your parents or guardians.

In the case of collecting personal information of minors when using our products or services with the consent of their parents or guardians, we will only use, share, transfer or disclose this information when permitted by laws and regulations, with the explicit consent of parents or guardians, or when necessary to protect minors.

VII. How to update this privacy policy

Our privacy policy may change. We will not limit your rights under this Privacy Policy without your explicit consent. For significant changes, we will provide prominent notice. Major changes referred to in this policy include but are not limited to:

(1) Significant changes have occurred in our service model;

(2) We experience significant changes in control;

(3) The main recipients of personal information sharing, transfer or public disclosure change;

(4) There are significant changes in your rights to participate in the processing of personal information and how you exercise them;

(5) When our responsible department, contact information and complaint channels for handling personal information security change;

(6) When the personal information security impact assessment report indicates that there is a high risk.

VIII. How to contact us

You can contact us by emailing support@tihar.com and we will respond to your request within 15 days.